Essex Financial Services, Inc., member FINRA, SIPC, is a subsidiary of Essex Savings Bank. Investment Products offered by Essex Financial Services, Inc. member FINRA, SIPC are not a deposit of, or obligation of, or guaranteed by Essex Savings Bank, or an affiliate of the Bank, are not insured by the FDIC or any other agency of the United States, the bank, or an affiliate of the bank and involve investment risk, including the possibility of loss of principal.
Business Continuity
Privacy
Order Routing
Security
Business Continuity
ESSEX FINANCIAL SERVICES, INC.‘S BUSINESS CONTINUITY PLANNING
Essex Financial Services, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us
If after a significant business disruption you cannot contact us as you usually do at 860-767-4300 or 800-900-5972, you should call our parent company, Essex Savings Bank at 860-767-4414 or go to our web site at www.essexfinancialservices.com.
If you cannot access us through any of those means, you should contact our clearing firm, Pershing LLC, at 201-413-3635 or www.Pershing.com for instructions on how it may process limited trade-related transactions, cash disbursements, and security transfers. Instructions to Pershing must be in writing and transmitted via facsimile or postal service as follows:
Pershing LLC
P.O. Box 2065
Jersey City, New Jersey 07303-2065
Fax: (201) 413-5368
If you cannot access the instructions from the web site or previously noted telephone number, Pershing may be contacted at 213-624-6100 extension 500 as an alternate telephone number for recorded instructions.
If your investments with Essex Financial Services are held directly at a mutual fund company or at an insurance company, you may call them directly by utilizing the toll-free number found on your most recent statement.
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, Pershing LLC, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within four hours. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions
Significant business disruptions can vary in their scope, such as only our firm, the building housing our firm, the business district where our firm is located, the town where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or the building housing our firm, we will transfer our operations to local sites when needed and expect to recover and resume business within three hours. In a disruption affecting our business district, town, or region, we will attempt to transfer our operations to a site outside of the affected area, and recover and resume business within six hours. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site www.essexfinancialservices.com or our toll-free number 800-900-5972 as to how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.
For more information
If you have questions about our business continuity planning, you can contact us at 800-900-5972 or info@essexfinancialservices.com. If you are experiencing difficulty reaching us and believe we may be the subjects of a severe business disruption, click here for more details.
Privacy
PRIVACY NOTICE OF ESSEX FINANCIAL SERVICES, INC.
At Essex Financial Services, Inc., the confidentiality of our customers' personal information is of paramount importance to us. This Privacy Notice will summarize some of the policies and procedures we have in place to protect the privacy and security of your non-public personal information. This Privacy Notice covers the policies and procedures of Essex Financial Services, Inc.
Types of Information We Collect
We collect and accumulate non-public personal information about customers from a variety of sources. Specifically, we collect non-public personal information: (1) from our customers; (2) about our customer's transactions with us; (3) about our customer's transactions with affiliates and non-affiliated third parties; and (4) from consumer reporting agencies. We will limit the use and collection of information about our customers to that, which is necessary to administer our business, provide good customer service, and offer opportunities that we think will be of interest to you. This means that we will use information to help us identify and mitigate potential risks or loss as well as help identify additional products or services that we believe you might want to know about.
Information We Share Among the Entities Within Our Corporate Family
We may, from time to time, share certain information among the entities in our corporate family. At present, the entities in our corporate family include Essex Savings Bank and Essex Financial Services, Inc. In the future, as we continue to adapt to the changing needs of our customers, we may add additional companies to our corporate family and information may be shared with those companies as well. The information that may be shared among the entities within our corporate family is generally limited to information about your transactions or experiences with us (for example, information concerning the types of accounts you have with us and account balances). We may also share certain information that you provide to us (such as your name, address, and other contact information). In all cases, if and when we share this information, we will only do so to the extent permitted by applicable law.
Information We Share With Others
We may, from time to time, disclose some or all of the non-public personal information we collect (as described above under “Types of Information We Collect”) to nonaffiliated third parties. However, we will only share information if permitted or required by law. For example, we may disclose non-public personal information to third parties in order to assist us in servicing or processing your account with us. We may also, for example, share information with our auditors, legal counsel and regulatory agencies. These types of disclosures are often necessary for us to conduct our business operations or to comply with applicable laws.
To the extent permitted by law, we may also disclose certain information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. Those nonaffiliated third parties might include certain financial service providers, such as Michael I. Silverberg, LLC (this is a company that sometimes help make certain insurance products available to our customers). These third parties might also include certain nonfinancial companies, such as a company that might be hired to help us market a product or service (such as helping us with a large mailing or analyzing data to better identify customer needs or interests). The types of information that might be shared with these third parties is generally limited to information about your transactions or experiences with us (for example, information about the types of accounts you have with us, account balances and other account terms). We may also share certain information that you provide to us (such as your name, address and other contact information).
Maintenance of Accurate Information
We strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us in writing. We will investigate your concerns and correct any inaccuracies.
Protection of Information via Established Security Procedures
We are committed to the security of your financial and personal information. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your non-public personal information. We have policies and procedures in place that are designed to limit access to non-public personal information to those employees who need to have access to the information to conduct business operations or to provide products or services to you.
Our Former Customers
Even if you are no longer our customer, our privacy policies and procedures will continue to apply to you except as provided below.
Providing Privacy Information to Customers and Responding to Inquiries
We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed this Privacy Notice which is made readily available to our customers. Please understand that this Privacy Notice is merely a summary of select aspects of our policies and procedures and does not constitute a contract. We reserve the right to revise the policies and procedures described in this Privacy Notice and, to the extent permitted by law, those revisions may affect the non-public personal information of our current customers and former customers. Customers who have questions about this Privacy Notice or our policies and procedures or have a question about the privacy, security and accuracy of their customer information should call us at 1-860-767-4300, outside Connecticut at 1-800-900-5972, or e-mail us at info@essexfinancialservices.com. You may also write us at Attention: Privacy, Essex Financial Services, Inc., 176 Westbrook Road, P.O. Box 999, Essex, CT 06426-0999.
This site is published for residents of the United States only. Essex Financial Services’ Financial Advisors may only conduct business with residents of the states for which they are properly registered. Therefore, a response to a request for information may be delayed. Please note that not all of the investments and services mentioned are available in every state. Investors outside of the United States are subject to securities and tax regulations within their applicable jurisdictions that are not addressed on this site. Contact us for information and availability.
Order Routing
Essex Financial Services, Inc. submits all equity orders to its clearing firm, Pershing LLC, for execution. Essex Financial Services, Inc. receives no payment for directing order flow to Pershing LLC.
SEC Rule 606 (formerly SEC 11Ac1-6)
Disclosure of Order Routing Practices
Pershing LLC (“Pershing”) has provided the data on this website on behalf of your introducing financial organization. The data represents only those orders that have been routed by your introducing financial organization through Pershing for execution. Although Pershing has used commercially reasonable efforts to provide accurate information, the data is provided to you on an “as is” basis. PERSHING SPECIFICALLY DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED WITH RESPECT TO THE INFORMATION, INCLUDING SPECIFICALLY, BUT NOT EXCLUSIVELY, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOU AGREE THAT PERSHING SHALL NOT HAVE ANY LIABILITY FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR DIRECT DAMAGES FOR ANY ACTION OR INACTION WHICH YOU MAY TAKE AS THE RESULT OF THE DATA, WHETHER AS A RESULT OF ANY CLAIM SOUNDING IN CONTRACT OR ANY OTHER THEORY OF LIABILITY.
Please click here to view order execution detail for Essex Financial Services, Inc
Security
If you have a concern regarding identity theft or wish to report a suspicious e-mail, please contact us at 860-767-4300 or Toll Free at 800-900-5972. You may also contact the Federal Trade Commission Hotline at 1-877-IDTHEFT.
Essex Financial Services Inc., Member FINRA, SIPC does not endorse or guarantee the products, information or recommendations provided by third parties and is not responsible if you download a file from the web that may include a virus.
